Orders typically ship within 1 to 3 business days, with transit taking 5 to 8 business days after that. Total delivery time from the date you place your order is approximately 6 to 11 business days. Every shipment includes tracking so you can follow your e-bike or scooter every step of the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). Orders ship via USPS, UPS, or FedEx depending on your destination and package size. For full details, please refer to our Shipping Policy page.

We want you to be completely happy with your purchase. If something is not right, please contact our support team as soon as possible to discuss your options. We handle each return or exchange on a case-by-case basis to find the best solution for you.

Exchanges depend on product availability and the condition of the item. Please reach out to our team at support@allbrandsconnect.com or call us, and we will walk you through the process. We do our best to make exchanges as smooth as possible.

The right e-bike depends on factors like your riding terrain, commute distance, desired speed, and weight capacity. Browse our product pages for detailed specifications on motor power, battery range, and frame style. If you are still unsure, send us a message and we will help you narrow down the best fit.

Compatibility varies by accessory type and brand. Each accessory listing on our site includes compatibility details and fitment notes. If you are unsure whether a specific accessory works with your ride, contact us with your bike or scooter model and we will confirm before you order.

Sales tax, if applicable, is calculated and displayed at checkout.